Please read carefully the general conditions of shopping by online store of Geotrade Ivanov Ltd – Resale Representative of ODG.
The Online store offers Smart glasses, accessories and replacement parts. All products offered on this online store are with guaranteed quality. Published on the site description of the goods offered are for information purposes. There may be technical errors.
ІІ. Prices and promotions:
The Prices listed on the website are final and include the cost of delivery to the customer. The prices of products may be changed without prior notice to users. The consumer pays the price that was current at the time of order.
After you customize your order, at the top of the site you will see a link to the basket. There is a number of added products to the cart, if any. In your basket you will see a picture of all available products in it, their quantity and price. After confirming the order, you will receive a Letter of Confirmation in your mailbox, with the number and date of the order, as well its content.
ІV. Terms and conditions:
The goods ordered by Geotrade Ivanov Ltd will be delivered from 1 to 3 working days of receipt of the order. When the product is not available, we must notify you within the aforementioned period. Geotrade Ivanov Ltd is not responsible for the delay in orders caused by the courier company, incorrect address or other force majeure.
V. Warranty, claim and return of the products:
IMPORTANT: According to Art. 55, par. 1 of the Law on Consumer Protection (LCP), the user has the right, without compensation or penalty and without giving any reason to abandon the goods received within a period not later than 14 days from the date of receipt of goods. In this case Geotrade Ivanov Ltd must reimburse the consumer in full amounts paid by him no later than 14 days from the date on which the consumer has exercised his right to give up the goods in accordance with Art. 55, par. 6 of the Law on Consumer Protection. Amounts recovered in cash, cash on delivery, a bank client’s account or credit card account operation. User is obliged to store received from Geotrade Ivanov Ltd products, their quality and safety during the term of art. 55, Paragraph 1 of the Law on Consumer Protection. To be returned purchased products prerequisite is that they are in an excellent presentation without being used without breaking the packaging. The products must comply with the form in which they are received by the user. Return and refusal is not possible for products that do not meet these conditions in accordance with the Law on Consumer Protection. Geotrade Ivanov Ltd has the right to refuse the return of the product according to the law.
In case of manufacturing defect, which was established after the receipt of the product, the customer returns it to the store and receive another product if requested. In this case, transport costs are borne by the Geotrade Ivanov Ltd.
Upon returning the purchased goods without a reason, transport costs are borne by the client and not recovered.
Returns are accepted by e-mail, or other customer friendly way, he shall state the reasons for the lodged claim. Geotrade Ivanov Ltd reserves the right not to accept the finding of the client, if it considers that the grounds for his complaint is unfounded or due to improper use by the customer. Geotrade Ivanov Ltd notify the client of its opinion to that of his telephone or e-mail.
VІ. Replacement of purchased goods and Cancelation:
If the Customer for some reason wants to replace the purchased product, he is entitled to do so, in which case the cost of returning the product and sent of the new one be borne by the customer, if there is a difference in the value of the new and the old order, it it is compensated.
The customer is entitled to refuse to accept the shipment if the amount to pay the courier does not comply due. In this case, we ask the client to connect immediately with Geotrade Ivanov Ltd to remove inconsistency.
When receiving of good, it is with broken / fractured packaging due to improper transportation or something is missing, the insurance claim will be upheld only in the presence of the courier. In this case, immediately contact us or refuse to accept the goods. The claim is certified by an entry in the consignment note from the recipient. Prepare a written statement, which described the findings status of the consignment and its packaging. If customer takes the shipment on its own responsibility and not bring his claims before the courier, the claim is invalid.
VІІ. Rights and obligations of Geotrade Ivanov Ltd:
We must strictly observe the Law on protection of personal data provided to protect our customer information to deliver ordered products within the agreed period at the specified address.
We are not responsible for the manufacturer information on this product, as well any delay or failure to fulfill its obligations in the event of circumstances beyond the control of the store, possible differences in the colors of the purchased goods due to different types of screens on computers and their settings.
VІІІ. Rights and obligations of customers:
The customer is obliged to write a valid phone, e-mail and shipping address, to pay the price of the ordered goods, and the sum earmarked for delivery (if any), to receive ordered goods by ensuring the adoption, not to do fictitious orders, not to give fictional feedbacks on a product or other false information.
The customer is entitled to receive the ordered products, to relinquish them within a period not later than 14 days from the date of delivery in compliance with the Law on Consumer Protection.
Please review the terms and conditions periodically for changes.